High-Performance 21-Speed Electric Mountain Bike
Original price was: $899.00.$799.00Current price is: $799.00.
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14 in stock
Description
Product Overview:
Experience the perfect blend of performance and convenience with this 21 Speed Electric Mountain Bicycle. Crafted from lightweight and durable aluminum, this 26-inch hybrid bike is designed to handle rough mountain terrain as well as city streets with ease. Powered by a 36V/10.4Ah battery and a 250W motor, this bike delivers a seamless riding experience whether you’re tackling steep hills or cruising flat roads. Its 21-speed system offers versatility for both casual and more challenging rides, making it the ideal choice for adventure seekers and daily commuters alike.
Key Features:
- 21-Speed Transmission: Adapt to any terrain with a range of speeds, from casual riding to conquering steep trails.
- 26-Inch Aluminum Frame: Lightweight and durable, perfect for both off-road adventures and urban commuting.
- 250W Electric Motor: Provides a strong, consistent boost to your ride with a top speed of up to 25km/h, perfect for long-distance cycling.
- 36V/10.4Ah Removable Battery: Offers a long-lasting charge that lets you travel up to 40-50 km on a single charge, with the convenience of easy removal for charging at home or the office.
- Hybrid Design: Suitable for various terrains, including mountain trails, city roads, and gravel paths.
- Disc Brakes: Ensures a safe and reliable stopping power, even in wet or muddy conditions.
- LCD Display: Keep track of your speed, battery level, and distance traveled in real-time.
- Ergonomic Saddle & Handlebar: Designed for comfort on long rides, reducing strain on your body.
- Eco-Friendly & Energy Efficient: The electric motor reduces carbon emissions, making this bike an environmentally friendly transportation option.
- Adjustable Suspension: Smooth out the bumps on rough terrains, giving you a more comfortable ride.
FAQs:
- How far can I ride on a full charge?
- The bike can travel between 40-50 km depending on terrain, rider weight, and level of motor assistance used.
- How long does it take to charge the battery?
- The 36V/10.4Ah battery takes approximately 4-6 hours to fully charge.
- Is the battery removable?
- Yes, the battery is fully removable for convenient charging at home, work, or on the go.
- What is the maximum speed of the bike?
- The bike can reach a top speed of up to 25 km/h with the assistance of the 250W motor.
- Does the bike come pre-assembled?
- The bike comes partially assembled. Basic assembly such as attaching the front wheel, handlebars, and pedals is required. Detailed instructions are included.
- What type of terrain is this bike suitable for?
- This hybrid bike is designed for both off-road and on-road use. It performs well on mountain trails, city streets, and rough gravel paths.
- Is there a weight limit for the rider?
- The bike is recommended for riders up to 120 kg.
- How does the electric motor work with the 21-speed system?
- The electric motor provides pedal assistance while the 21-speed system allows you to adjust the resistance according to the terrain.
- Are the brakes reliable in wet conditions?
- Yes, the disc brakes provide excellent stopping power even in wet or muddy conditions.
- Is the bike waterproof?
- The bike is resistant to light rain, but it is not designed to be fully submerged in water.
Shipping Policy
Shipping Policy
Get Ready for your first Ride!
Welcome to BRILOW LLC’s shipping policy. We’ve crafted this guide to give you detailed information about how we handle and ship your electric bikes and cycles orders. Our aim is to ensure you have a smooth, transparent, and satisfactory experience from purchase to delivery.
Shipping Coverage and Restrictions
1.1 Areas We Serve
We currently ship to all 50 states within the United States.
1.2 Shipping Restrictions
We do not offer international shipping at this time. We do not ship to U.S. territories, APO/FPO addresses, or P.O. boxes.
Shipping Costs
2.1 Free Shipping Offer
We are thrilled to offer free shipping on all orders, regardless of the order value or destination within the United States. This applies to all products available on our site, including large items like electric bikes and cycles.
2.2 No Hidden Fees
The price you see is the price you pay. We do not charge any additional shipping fees or sales tax.
Shipping Methods and Timeframes
3.1 Shipping Carrier
Our Carriers:
We partner with reliable carriers such as FedEx to ensure your orders arrive safely and on time. The carrier used for your order will depend on your location and the size of your order.
3.2 Shipping Process
Our shipping process consists of two phases:
- Order Processing and Handling: 1-2 business days. We carefully prepare and package your order to ensure it arrives in perfect condition.
- Transit Time: 3-5 business days. Once your order leaves our warehouse, it typically delivers within 3-5 business days.
3.3 Total Delivery Timeframe
You can expect your order to arrive within 4-7 business days from the date of purchase.
3.4 Business Days Defined
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Order Tracking
4.1 Tracking Information
Once your order ships, you’ll receive a confirmation email containing your tracking number, A link to track your package on FedEx.com, and an estimated delivery date.
4.2 How to Track Your Order
You can track your order by clicking the tracking link in your shipping confirmation email.
Delivery Details
5.1 Standard Delivery
For most items, the carrier will deliver to your address without requiring a signature.
5.2 Large Item Delivery
For large items like electric bikes or cycles, a signature may be required upon delivery. Please ensure someone is available to receive and inspect the item.
5.3 Failed Delivery Attempts
If you’re not available to receive your package, the carrier will leave a delivery attempt notice. They will typically make up to three delivery attempts. After the third attempt, the package may be held at a local facility for pickup.
Order Changes and Cancellations
6.1 Modifying an Order
To change an order that hasn’t shipped, contact our Customer Services immediately. Provide your order number and the desired changes. We’ll do our best to accommodate your request.
6.2 Cancelling an Order
Orders can typically be canceled if they haven’t been shipped. Once an order has shipped, it cannot be canceled. If you no longer want the item after it has shipped, please refer to our Return and Refund Policy.
Shipping Issues
7.1 Lost Packages
If your tracking information hasn’t been updated in 5 business days, contact our Customer Services team. We’ll initiate a trace with the carrier. If the package cannot be located, we’ll ship a replacement at no cost to you.
7.2 Damaged Packages
If your package arrives damaged, refuse the delivery if possible and note the damage. If you’ve accepted the package, contact us within 48 hours of delivery. We’ll arrange for the damaged item to be returned and send a replacement.
7.3 Incorrect or Missing Items
If you receive the wrong item or items are missing from your order, contact our Customer Services within 7 days of delivery. We’ll arrange for the incorrect item to be returned (if applicable) and we’ll ship the correct item or missing pieces at no additional cost.
International Customers
While we currently do not offer international shipping, we’re continuously evaluating opportunities to expand our services. Please check back for updates.
Customer Service and Contact Information
For any questions or concerns about your shipment, please don’t hesitate to contact our dedicated customer service team:
- Business Name: BRILOW LLC
- Email: [email protected]
- Phone: +1 (575) 493-0276
- Working Hours: Monday to Friday, 10 AM to 7:30 PM EST
- Address: 1725 BROADWAY BLVD SE ALBUQUERQUE, NM 87102, United States
Related Policies
For more information on our practices, please refer to these related policies: Return and Refund Policy, Privacy Policy, Terms and Conditions.
Policy Updates
This shipping policy is subject to change. Any modifications will be posted on this page with the date of revision. We encourage you to review this policy periodically.
Last Updated: 09-12-2024
Thank you for choosing BRILOW LLC for your electric bikes and cycles needs. We appreciate your business and are committed to providing you with the best possible shopping and shipping experience.
- A link to track your package on FedEx.com
Return and Refund Policy
Return and Refund Policy
Get ready for your first Ride!
We at BRILOW LLC are committed to ensuring you are completely satisfied with your purchase. For any reason, if you are not entirely happy, we offer a 30-day return policy without any restocking fees, giving you a worry-free shopping experience with us.
1. Overview
This Return and Refund Policy should be read alongside our Terms and Conditions and Privacy Policy. By purchasing from brilow.com, you agree to the terms outlined in this policy.
2. Return Eligibility
2.1 30-Day Return Window
You may return most items purchased from BRILOW LLC within 30 days of delivery for a full refund. The 30-day period starts on the day you receive your item, as confirmed by our shipping carrier’s delivery confirmation.
2.2 Condition of Returns
To be eligible for a return, your item must be in the same condition as when you received it; unused and in its original packaging; free from damage, excessive wear, or signs of use; and complete with all accessories, parts, and documentation.
3. Return Process
4.1 Refund Process
Once we receive your return and inspect it, we will process your refund and notify you via email. Refunds are issued to the original payment method used for the purchase.
4.2 Refund Timeframe
Most refunds are processed within 3-5 business days after we receive your return. However, depending on your payment method, it may take an additional 5-10 business days for the refund to appear in your account.
5. Exchanges
If you need to exchange an item, please send back the original item following the return process and place a new order for the item you want. This will ensure faster processing of your preferred item.
6. Damaged or Defective Items
If your item arrives damaged or becomes defective within the 30-day return window, please contact us immediately at [email protected]. We will provide a prepaid return label and send a replacement. If you prefer, we can process a full refund instead.
7. Contact Us
For any questions or concerns about returns or refunds, please contact our customer service team:
- Business Name: BRILOW LLC
- Email: [email protected]
- Phone: +1 (575) 493-0276
- Working Hours: Monday to Friday, 10 AM to 7:30 PM EST
- Address: 1725 BROADWAY BLVD SE ALBUQUERQUE, NM 87102 , United States
8. Policy Updates
We reserve the right to modify this policy. Any changes will be posted on this page with a revised date. Changes will not apply to returns in progress. We encourage you to review this policy periodically.
By using our website and making purchases, you agree to this Return and Refund Policy. Please read our Privacy Policy for more information on how we use your data. For questions about our terms of sale, please refer to our Terms and Conditions.
Thank you for choosing BRILOW LLC. We appreciate your business and are committed to providing you with excellent service.
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